Rieker has one primary goal in gathering any customer information: to help the engineering, the technical community, and all our customers quickly find products and services meeting their specifications. We're proud of our ability to provide outstanding customer service. By gathering pertinent information about you and your requirements, it helps us elevate our service to you. We understand the reluctance Web users have about providing user information, so we have instituted the following PRIVACY POLICY to address this issue:

PRIVACY POLICY

1. Except as set forth herein, your contact information (name, phone number, mail and e-mail address or any other information submitted) will not be used by anyone other than Rieker, Inc. (including, but not limited to, phone/fax, Web site, supplier profile or e-mail) or product information (including, but not limited to, specifications, product announcements or RFQs).

2. Profile information may be used to generate internal aggregate reports and market research, which would provide Rieker Inc. with a better understanding of our customers, and lead to better customer service and improved products.

3. All customer contact data has been entered solely by Rieker Inc. employees.

4. Rieker Inc. email communications are only accessible by designated personnel, except that Rieker Inc. personnel involved in management and maintenance may have access to e-mail communications.

5. The submission of your contact information is solely used to benefit the customer by providing better insight to meet the needs and specifications of the customer.

6. Rieker Inc. will not sell lists of its users and/or contact information to ANY third party.

 

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