Customers and Exporters must list the application and final
destination for any product being requested for quotation.
Credit card (VISA, MASTERCARD, AMEX), Wire Transfer, International,
Company Check in US Funds, NET 30/60 pending approval. Semi-custom
orders: New Accounts must Pre-Pay before production begins. Lead
times are as posted unless otherwise indicated. Stock items
generally ship within 1 week of order. ARO = After Receipt of Order
(based on account status), ARP = After Receipt of Payment
(International Customers, semi-custom made to order parts, new
accounts pending Net Terms approval).
There is a
non-deductible $6.00 Handling Fee per shipment regardless of prepaid
or freight collect service. It is the purchaserís responsibility to
pay all duties and tax.
The purchaser will be responsible for any Bank charges incurred for
processing wire transfers, Canadian and/or International checks, or
letters of credit.
We have included in your invoice our bank wire charges: if Wire
Transfer ($29.00 USD), if International Check ($10.00
USD). Any other fees incurred by other banks are the responsibility
of the customer. (Please note that it is common for your bank as
well as intermediate banks to charge a fee). Rieker may bill you in
addition to this invoice if Rieker is required to pay wire transfer
fees incurred at your end.
Discounted Price Based NET TERMS:
Payment received within 30 Days of order, are discounted (the
deduction is included in the Net 30 quoted price). If Net 30-Day
Terms are extended but payments are not made within 30 Days, the
discounted price is subject to change. Net 60 terms are available,
which are not discounted. NET 30 Day Pricing means that payment must
be received within Day 1 through Day 30. NET 60 Day Pricing means
that payment must be received within Day 31 through Day 60. Payments
received after the NET Terms extended are subject to additional
fees. All prices are based on shipment quantity. Quoted pricing does
not include shipping and handling (included in Proforma Invoice).
NET 30-DAY TERMS:
are based on the date of the invoice to customers with an
established credit rating. Rieker Inc. reserves the right to change
its terms of payment at any time without prior notice. We also
accept American Express, MasterCard, and Visa credit cards for the
payment of invoices. Those who wish to pay with a credit card after
utilizing NET TERMS will be subject to a 3% service fee.
A customer whose account is over 30 Days from the date of the
invoice will be placed on credit hold. No additional shipments will
be made on open account until the past due balance is paid in full.
In the event a customer's account is placed with a collection
agency, the customer will be liable for, in addition to the original
invoice amount, all the collection fees and interest associated with
collecting the invoice. After 30 Days and every 30 Days thereafter a
finance charge of 1.5% per month (Annual Rate of 18%) will be added
to all past due accounts.
Rieker is happy to make changes
to our inclinometers based on Customer request, however this in no
way implies any rights of ownership to the Customer.
Custom designed parts are subject to NRE.
The tooling charges quoted represent the cost of the tools and
fixtures required for making final parts. Tools and fixtures are an
integral part of our proprietary fabrication methods and remain the
sole property of Rieker Inc. Custom designed parts are subject to
Orders may be cancelled or rescheduled by written notice to Rieker
inc., if such notice is provided 60 Days in advance of product
delivery date. The determined unit price for cancellations will be
based on the amount of work in process, raw materials used, tooling
expenditures, engineering costs, and other cancellation charges
incurred by Rieker Inc., plus handling and overhead costs. All
cancellation charges will be determined at time of cancellation.
Order changes on products with quantity pricing will be subject to
price increases on units previously sold if original order fails to
fulfill original promised purchase quantity within the time period
specified. Customers may incur additional invoices subject to
payment for the price difference between the original pricing and
the new pricing based on actual quantity purchased with this order.
Once the total order is shipped, it is considered complete;
therefore, additions thereto cannot be made. Under such
circumstances, a new order must be placed which will be priced
according to the quantity or quantities being ordered. All freight
and insurance charges Paid by Rieker Inc. will be added to
customerís invoice. (EX
UPS/Standard Service unless otherwise requested by the purchaser.
Freight and handling will be prepaid and billed to the purchaserís
freight prepaid and
charged back (FOB POINT: ASTON, PA, USA)
Seller - Pays
freight charges and adds to invoice
Buyer - Bears freight charges
Buyer - Owns goods in transit
Buyer - files claims (if any)
All large quantity orders, placed for the purpose of obtaining a
price break and to be drawn against by means of partial shipments,
must be completed within one (1) year from the date of the order.
Due to the excessive administrative paperwork and production
planning involved with long term orders calling for partial
shipments, it is the policy of this company not to reschedule orders
more than two (2) times, after which Rieker Inc. reserves the right
to apply a service charge for rescheduling. The service charge will
consist of a fee of 2% of the amount of each remaining shipment, and
will be added on each subsequent invoice.
In most cases, Rieker Inc. will drop ship an order to another
location. However, the customer must have an established account
(Net 30 Days) and must be current on their account. NO drop
shipments will be made to locations outside the United States.
REJECTED OR DEFECTIVE MATERIAL:
Any material from Rieker Inc., which the customer has rejected or
determined defective may be returned to Rieker Inc. - within 30 Days
- upon our authorization by prior agreement. When the return of
material is thus authorized, transportation charges are to be
prepaid. Rejected material must be in the original packaging and
packed carefully to prevent any damage in transit in order that
Rieker Inc. may properly assess the validity of rejection or defect.
After such material has been inspected by Rieker Inc., proper credit
or replacement will be issued if the rejection or defect is valid.
Goods are not to be returned to Rieker Inc. without our
authorization by prior agreement (RMA#). Custom items are not
eligible to be returned. Only standard off-the-shelf parts can
be returned within 30 Days of purchase as long as the item is unused
and in the original packaging Ė subject to restock fee. When the
return of goods is thus authorized, transportation charges are to be
prepaid by sender, ship via Standard Ground/Economy service unless
otherwise noted on RMA. Rieker Inc. will not be responsible for any
goods shipped to us without such prior authorization. When the
returned goods have been received and inspected by Rieker Inc.,
proper credit will be issued. Returned goods must be shipped in the
original packaging and packaged properly to insure no damage in
return transit. Minimum restocking charge is 25%.
LOST, SHORTAGE, OR DAMAGE:
All of our products are sold F.O.B., Aston, PA. In case of loss,
damage, or shortage due to damage in transit; the customer should
immediately notify both the carrier and Rieker Inc., and promptly
file a claim with the carrier. Any delay may result in a loss to the
customer. Our responsibility for delivery of goods ends when we have
consigned material to the
carrier. Any shipment lost, damaged or is short upon receipt must be
reported within 30 Days to Rieker Inc.
ONE YEAR WARRANTY:
Rieker Inc. will guarantee its products from defects in material and
workmanship for a period of one (1) year from date of shipment. The
manufacturer of this quality instrument warrants that if it is
determined this instrument has failed, within twelve months of the
date of shipment, due to defect in material or workmanship, Rieker
Inc. agrees at its option to repair the item, or to furnish a new
unit in exchange for the defective item. No additional warranty is
implied beyond repair or replacement of unit. Warranty is void if
the item has been altered, modified, abused and/or mishandled by the
customer in any manner. IN NO EVENT WILL THE COMPANY BE LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND.
This is an offer to sell our product on the terms and conditions
written above and should not be viewed as an acceptance
of any other offer or agreement. Unless
expressly agreed, Rieker does not, and will not accept any changed
or additional terms included in other documents. Any additional or
conflicting terms made a part of or attached to a purchase order
will not be considered, and Rieker objects to any such terms. As
such, you acknowledge that the terms stated herein are the only
terms in effect with respect to your purchase of these instruments.
Any purchase order received by Rieker will be considered acceptance
of the terms stated in this document only.