Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about User’s means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.
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How we use collected information
Rieker Inc. collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.
How we protect your information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel. The data is encrypted and protected with digital signatures.
The risk of data theft, scams, and security breaches can have a detrimental impact on a company’s systems, technology infrastructure, and reputation. Rieker is proactive in it’s measures to ensure that our and your information remains secure and protected.
Rieker defines “confidential data” as:
- Unreleased and classified financial information.
- Customer, supplier, and shareholder information.
- Customer leads and sales-related data.
- Patents, business processes, drawings, and/or new technologies.
- Employees’ passwords, assignments, and personal information.
- Company contracts and legal records.
We have a cyber security policy in place that includes, but is not limited to, protocols and training to ensure device security, transfer of data, password protection, email security, and maintaining latest revisions of security software.
Rieker has completed a NIST SP 800-171 survey and has a score of 100.
Any questions or concerns please reach out to firstname.lastname@example.org.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.